Terms & conditions

Please read these Terms and Conditions carefully before using deepdiveforensics.ai or engaging any services provided by Deepdive Forensic Labs. By accessing our website or commissioning any forensic service, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or services.

1. Acceptance of Terms

These Terms and Conditions ('Terms') constitute a legally binding agreement between you ('User', 'Client', or 'you') and Deepdive Forensic Labs ('we', 'us', or 'our'). By visiting deepdiveforensics.ai, submitting an enquiry, or commissioning a forensic engagement, you acknowledge that you have read, understood, and agree to be bound by these Terms.

We reserve the right to modify these Terms at any time. Modifications take effect from the date they are posted on our website. Your continued use of the Site or our services after any modification constitutes your acceptance of the updated Terms.

2. About Deep Dive Forensic Labs

Deepdive Forensic Labs is India's first deepfake detection forensics lab, providing court-admissible forensic analysis of video, audio, and image media. Our services include forensic media authentication, deepfake detection, voice clone detection, digital evidence screening, executive impersonation protection, KYC identity verification hardening, media integrity and watermarking, and election integrity monitoring.

We operate the website deepdiveforensics.ai and provide forensic analysis, advisory, and monitoring services to clients across India, including law enforcement agencies, judicial bodies, legal counsel, financial institutions, corporate enterprises, and media organisations.

3. Use of the Website

deepdiveforensics.ai is made available for the purpose of providing information about our forensic services and enabling potential and existing clients to contact us or submit enquiries. You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others.

You must not:

• Use the Site in any way that violates applicable Indian or international laws or regulations.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of the Site, our servers, or any system connected to the Site.
• Submit false, misleading, or fraudulent information through any form on the Site.
• Use the Site to submit media files for the purpose of evading forensic detection or testing our systems against our own methodology.
• Interfere with or disrupt the integrity or performance of the Site or its content.

4. Forensic Services — Engagement Terms

4.1  Scope of service

All forensic engagements are conducted strictly within the scope agreed in writing between Deepdive Forensic Labs and the Client at the time of engagement. No forensic analysis, report, or expert declaration will be provided in relation to materials not covered by the agreed scope without a separate written instruction.

4.2  Client obligations

By commissioning a forensic engagement, you represent and warrant that:

• You are authorised to submit the materials provided to us for forensic analysis.
• The submission of those materials does not breach any applicable law, court order, confidentiality obligation, or third-party right.
• The information you provide to us in connection with the engagement is accurate and complete to the best of your knowledge.
• You will use the forensic reports and findings we produce only for lawful purposes.

4.3  Nature of forensic findings

Our forensic reports represent the professional opinion of our analysts based on the evidence available at the time of analysis. A forensic finding is not a guarantee or absolute determination of authenticity or manipulation — it is a scientifically grounded assessment with a stated confidence level.

Deepdive Forensic Labs does not accept liability for decisions made by clients, courts, regulatory bodies, or third parties in reliance on our forensic findings. The weight to be given to a forensic report in any legal or regulatory proceeding is a matter for the relevant authority.

4.4  Turnaround times

Indicative turnaround times provided at the time of engagement are estimates only and are not contractually binding unless expressly stated in a written engagement agreement. We will inform you promptly of any material delay.

4.5  Engagement fees

Fees for forensic engagements are agreed in writing prior to commencement. We reserve the right to withhold delivery of a forensic report until payment has been received in full, unless alternative arrangements have been agreed in writing.

5. Intellectual Property

5.1  Our intellectual property

All content on deepdiveforensics.ai — including but not limited to text, graphics, logos, icons, images, methodology descriptions, and software — is the property of Deepdive Forensic Labs or its licensors and is protected by applicable Indian and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this Site without our prior written consent.

5.2  Forensic reports

Forensic reports, heatmaps, spectrograms, expert declarations, and other deliverables produced by Deepdive Forensic Labs in connection with a forensic engagement are produced for the specific use of the commissioning client in the context of the stated engagement. They may not be reproduced, published, or disclosed to third parties without our prior written consent, except as required for the purposes of the legal or regulatory proceeding for which they were commissioned.

5.3  Submitted materials

You retain ownership of any media files, documents, or materials you submit to us for forensic analysis. By submitting materials, you grant Deepdive Forensic Labs a limited, non-exclusive licence to use those materials solely for the purpose of conducting the forensic analysis you have commissioned.

6. Confidentiality

Deepdive Forensic Labs treats all case materials, client information, and forensic findings as strictly confidential. We will not disclose any information relating to your engagement to any third party except:

• Where you have given us explicit written authorisation to do so.
• Where disclosure is required by a valid court order, legal process, or regulatory direction under Indian law.
• Where disclosure is necessary to prevent a serious and imminent risk to public safety.
• To our professional advisors (legal counsel, auditors) who are subject to equivalent confidentiality obligations.

We require all personnel with access to case materials to be bound by confidentiality obligations. Our chain-of-custody protocols ensure that submitted materials are accessible only to the analysts assigned to your engagement.

7. Limitation of Liability

To the fullest extent permitted by applicable Indian law, Deepdive Forensic Labs shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
• Any loss of data, revenue, profits, or business opportunity arising from reliance on our forensic findings.
• Any failure or delay in delivering forensic services caused by circumstances beyond our reasonable control, including technical failures, force majeure events, or delays caused by the client.
• Any decisions made by courts, regulatory bodies, employers, or other third parties in reliance on our forensic reports.

Our total liability to you in connection with any forensic engagement shall not exceed the fees paid by you for that specific engagement, except in cases of fraud or gross negligence on our part.

8. Indemnification

You agree to indemnify, defend, and hold harmless Deepdive Forensic Labs, its directors, employees, analysts, and agents from and against any claims, liabilities, damages, losses, and expenses — including legal fees — arising from:

• Your breach of these Terms and Conditions.
• Your submission of materials to which you did not have the right or authority to submit.
• Your use of our forensic reports or findings for unlawful purposes.
• Any claim by a third party arising from your use of our services.

9. Disclaimer of Warranties

deepdiveforensics.ai and the information on it are provided on an 'as is' and 'as available' basis. Deepdive Forensic Labs makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information on our website.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to suspend, modify, or discontinue any part of the Site at any time without notice.

Forensic findings are provided as professional opinions based on available evidence and stated methodology. They do not constitute legal advice. Clients requiring legal advice should consult a qualified legal practitioner.

10. Third-Party Links

Our Site may contain links to third-party websites for informational purposes. These links do not constitute an endorsement by Deepdive Forensic Labs of the content, products, or services offered by those websites. We have no control over the content of third-party sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Privacy

Your use of deepdiveforensics.ai is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Site or services, you consent to the collection and use of your information as described in our Privacy Policy. Our Privacy Policy is available at deepdiveforensics.ai/privacy-policy.

12. Cookies

Our Site may use cookies to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

For full details of how we use cookies, please refer to our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of India. Any dispute arising from or in connection with these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of India.

We will endeavour to resolve any dispute through good-faith negotiation in the first instance. Where a dispute cannot be resolved informally, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the remaining Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any written engagement agreement entered into between Deepdive Forensic Labs and a client, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior discussions, representations, and agreements.

16. Changes to These Terms

Deepdive Forensic Labs has the discretion to update these Terms and Conditions at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review these Terms periodically and become aware of modifications.

Your continued use of deepdiveforensics.ai or our services after the posting of any changes constitutes your acceptance of the updated Terms.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us: